f Warranty | The Veil

Warranty

Returns
Returns/exchanges accepted within 14 business days of delivery with exceptions.  All returns are subject to a restocking fee of $20 + any extras that may have been added on for custom engraving and material usage.

Size Exchanges - What if my ring doesn't fit?
Unfortunately we're not able to guess your ring size, but we can help! Please send us a photo with your ring on hand and we can either:
1. Estimate your true size, if it is very close to fitting.
2. Send you a ring sizer kit to confirm.
3. Give you tips/tricks to get a more accurate ring size.

Once you figure out your size, size exchanges are normally $30 + any extras that may have been added on for custom material usage.



Broken Ring Replacements - What if my ring breaks?
No jewelry is ever indestructible! Breaks can happen if you're not careful. We replace rings broken on accident within the first 30 days for free. If you need a replacement after 30 days, we charge a minimal fee + engravings and shipping only.

Plating fade/damage - What if my ring starts to fade in color for some reason?
We do not offer solid gold rings (our prices would be sky high if we did!), we do offer replacement for plating fades for a small fee.
Platings used in our rings:

1. Tungsten Carbide - Rhodium Chromium Plating

2. Black Tungsten - Black Titanium Plating

3. Yellow Gold - 18K Yellow Gold Plating

4. Rose Gold - 18K Rose Gold Plating